Home / Gift Cards / I paid for the gift cards, but CoinGate didn’t accept the payment. What should I do?

I paid for the gift cards, but CoinGate didn’t accept the payment. What should I do?


Answer: One of the most common reasons why the payment was not accepted is that CoinGate received money after the invoice expired. In such situations, we can either refund your payment or accept the order, if possible.


If such a situation occurs, please contact the support team and they will check your order.


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