Home / Merchant Service / What is Max % of Order Amount to Cover / Underpaid Cover %?

What is Max % of Order Amount to Cover / Underpaid Cover %?


This feature allows Merchants to accept orders that are underpaid up to a certain threshold. Underpayments are rare, but happen when customers pay from third party services such as exchanges, which deduct a fee from the amount sent.

For example, if Underpaid Cover % is set to 2%, then if an order worth 100 EUR is underpaid by less than 2 EUR, it is automatically accepted as paid. The underpaid amount is covered by the Merchant.

Please note, that CoinGate processing fee (1%) is always calculated from the full (original) order amount, so for an order worth 100 EUR it would always be 1 EUR, regardless of any underpayments and amounts covered by the Merchant.

Didn't find what you were looking for? Contact our support.