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The invoice was paid after it was canceled or expired, what should I do?


In the invoice was fully paid after it was canceled or expired, and the Receive Currency parameter is set to "BTC" (Bitcoin), you can mark the invoice as "paid" yourself. To do that, log in to your CoinGate account, go to "Orders" under "Merchant Tools", click "Details" next to the relevant order and in the next window click "Mark as Paid".

If your Receive Currency parameter is set to any other currency, please contact our support team and we will help you out.
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