My ID documents are expiring. What I need to do?
If your ID nears to an expiration date, you will get a notification on your dashboard, as well as a personal email two months prior containing a warning to update outdated documents.
In case the ID document with a valid expiry date won’t be provided in a given time period, some of our services, like fiat withdrawals, will be suspended until the documents are renewed according to requirements listed in these articles:
If you have any further questions, don’t hesitate to reach out to our support team at firstname.lastname@example.org.