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For Customers of Merchants


How can I receive a refund for a fully paid order?
How do I pay a CoinGate invoice? Can I pay with anything else than cryptocurrencies?
My invoice shows "Confirming" and seems to be stuck.
When will my order be shipped/delivered?
I paid an invoice but it expired. What should I do?
I accidentally overpaid my invoice. Can I ask for a refund of the overpaid amount?
I underpaid my invoice. What should I do?