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Merchant Service


I sent the transaction, but it is not shown on the invoice. What should I do?
What is the minimum withdrawal (payout) amount?
How can I get paid (withdraw money) for sales made with CoinGate?
How can I make a refund to my customer?
What is Max % of Order Amount to Cover / Underpaid Cover %?
The invoice was paid after it was canceled or expired, what should I do?
What currencies can I price my merchandise in?
How can I create CoinGate API credentials?
What is the minimum amount for Altcoin payments?
Do you provide shopping cart plugins?
How can I test your service without signing up (sandbox testing)?
Can I keep bitcoins that I receive from payments?
Why does an invoice expire after 20 minutes?
What currencies can I get paid in (for my sales)?
Why can't I send transactions to CoinGate invoice from an exchange?
Do you protect the Merchant from double-spending risk?
How can I change the language of an invoice?
My local currency is not on the list of available currencies. How can I get paid?
Plugin / Extension / Module not working. Common Issues.
Can I withdraw altcoins?
Can I get a partial payout?
Can I disable altcoin payments?
How to enable altcoins in CoinGate plugin?
Can I keep X amount in bitcoins and Y amount in FIAT from my sales?