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Account Assistance


How do I set up 2-factor authentication (2FA) on my account?
How do I verify my account?
How can I close my account?
I have lost my 2FA device, what should I do?
How can I change the email address associated with my CoinGate account?
There’s been an update on CoinGate regarding different account options. What should I know about it?
I haven't received my account activation email. What should I do?
My ID documents are expiring. What I need to do?
How can I reset my password?
How can I change the language of my dashboard?
Why do I need to verify myself?
What are the requirements for my password?
What is the abandoned account and abandoned account fee?
How to keep my account safe?
Why was my account frozen?
How can I change my account password?
How can I make my account more secure?
How to disable two factor authentication (2FA)?
How is my account information protected?