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Account Assistance


How do I set up 2-factor authentication (2FA) on my account?
How do I verify my account?
How can I close my account?
I have lost my 2FA device, what should I do?
How can I change the email address associated with my CoinGate account?
I haven't received my account activation email. What should I do?
There’s been an update on CoinGate regarding different account options. What should I know about it?
My ID documents are expiring. What I need to do?
How can I reset my password?
How can I change the language of my dashboard?
What are the requirements for my password?
Why do I need to verify myself?
What is the abandoned account and abandoned account fee?
Why was my account frozen?
How to keep my account safe?
How to disable two factor authentication (2FA)?
How can I change my account password?
How is my account information protected?
How can I make my account more secure?