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Account Assistance


How do I set up 2-factor authentication (2FA) on my account?
How do I verify my account?
How can I close my account?
I have lost my 2FA device, what should I do?
How can I change the email address associated with my CoinGate account?
I haven't received my account activation email. What should I do?
There’s been an update on CoinGate regarding different account options. What should I know about it?
My ID documents are expiring. What I need to do?
How can I reset my password?
How can I change the language of my dashboard?
What are the requirements for my password?
Why do I need to verify myself?
What is the abandoned account and abandoned account fee?
Why was my account frozen?
How to keep my account safe?
How can I change my account password?
How to disable two factor authentication (2FA)?
How is my account information protected?
How can I make my account more secure?