How to Withdraw Funds from Your CoinGate Account

If you’ve received crypto payments, deposits, or fiat settlements in your CoinGate account, you can withdraw available balances to your own wallet or bank account. Here's a simple step-by-step guide:

Step 1: Access the Withdrawal Feature

You can start a withdrawal from two places:

• From the Home page by clicking the  button at the top

• Or by going to Balance > Withdrawals in the left-hand menu and clicking the button in the top-right

Step 2: Select a Saved Withdrawal Address

You’ll see a list of previously added withdrawal addresses (both crypto wallets and bank accounts, depending on the currency you’re withdrawing).

• Select an existing address from the list

• Or click “Add new” to create a new one by entering:

For crypto withdrawals:

• Wallet address

• Currency and blockchain network

• (Optional) Address label for easier tracking

For fiat withdrawals (e.g. EUR):

• Bank account details (IBAN, SWIFT/BIC)

• Currency (e.g. EUR – SEPA)

• Beneficiary name

• (Optional) Reference or label

📝 You can manage all saved withdrawal destinations under the Withdrawal addresses tab in the Withdrawals section.

 Step 3: Enter Withdrawal Amount

After choosing the wallet:

• Enter the amount you wish to withdraw

• Select the correct account (e.g. Bitcoin account) if you have multiple balances

• Check the available balance and network fee preview

⚠️ You can only withdraw from balances you currently hold. If you have funds in a different currency than you want to withdraw, you need to convert them first using the Convert button on the dashboard.

Step 4: Confirm and Submit

• Double-check the address, amount, and selected account

• Click Continue, and then Confirm

• Some withdrawals may require additional confirmation via email or 2FA

Step 5: Track Your Withdrawal

To view the status of your withdrawal:

• Go to Balance > Withdrawals

• Filter or sort by date, amount, status, or recipient

• Statuses include: Pending, Processing, Completed, or Canceled

You can also export your withdrawal history, or click the View button to customize which columns are visible, such as date, amount, wallet name, or status.

Notes

• Withdrawals must be made in the same currency as the selected account balance

• Conversion is not done automatically during withdrawal — use the Convert feature first if needed

• Always verify network compatibility with your destination wallet to avoid errors

• Once submitted, withdrawals are typically processed within a few hours, but may be delayed due to network congestion or additional checks.