You can download various reports directly from your CoinGate business dashboard.
The process is similar across all sections — only the content of each report differs.
How to export reports
- Open the page where you want to export data (for example, Orders, Refunds, or Transactions).
- Apply filters such as date range, status, or currency if needed.
- Click Export in the top-right corner.
- Confirm the export in the pop-up window.
- Your report will be downloaded as a CSV file or available under Previous exports.
💡 If you don’t see the export option, your user role may not allow it — exporting is available for Owner, Administrator, and Accountant roles.
Types of downloadable reports
Orders report
Found under Sales → Orders.
Includes details about all customer orders, such as:
- Order ID and type
- Amount paid and received
- Payment method and currency
- Order status (e.g., Paid, Expired, Invalid)
This report helps you track your incoming payments.
Refunds report
Found under Sales → Submitted refunds.
Shows information about refunds processed to customers:
- Order and merchant IDs
- Requested and refunded amounts
- Status (Completed, Rejected, etc.)
- Created and updated dates
Useful for reconciliation and refund tracking.
Transactions report
Found under Balance → Transactions.
Contains all balance movements on your CoinGate ledger, including:
- Credits and debits
- Fees and conversions
- Related order IDs and notes
Ideal for accounting and internal bookkeeping.
Account statements and invoices
Account statements
CoinGate does not currently issue a separate monthly statement document, so there is nothing to download under Balance → Statements.
To get the equivalent, export the Transactions report under Balance → Transactions for the period you need. The export includes a running Balance column, so the opening and closing balance for that period can be read from the first and last rows, alongside every credit, debit, fee and conversion in between.
This report is accepted for accounting and reconciliation purposes. If you need the figures certified or presented in a specific format, contact our support team and we will help.
Service invoices
Found under Account settings → Invoices.
These are monthly invoices for CoinGate service fees (for example, transaction fees or settlement fees).
Invoices are generated on the 15th day of each month for the previous month.