You can download various reports directly from your CoinGate business dashboard.
The process is similar across all sections — only the content of each report differs.
How to export reports
- Open the page where you want to export data (for example, Orders, Refunds, or Transactions).
- Apply filters such as date range, status, or currency if needed.
- Click Export in the top-right corner.
- Confirm the export in the pop-up window.
- Your report will be downloaded as a CSV file or available under Previous exports.
💡 If you don’t see the export option, your user role may not allow it — exporting is available for Owner, Administrator, and Accountant roles.
Types of downloadable reports
Orders report
Found under Sales → Orders.
Includes details about all customer orders, such as:
- Order ID and type
- Amount paid and received
- Payment method and currency
- Order status (e.g., Paid, Expired, Invalid)
This report helps you track your incoming payments.
Refunds report
Found under Sales → Submitted refunds.
Shows information about refunds processed to customers:
- Order and merchant IDs
- Requested and refunded amounts
- Status (Completed, Rejected, etc.)
- Created and updated dates
Useful for reconciliation and refund tracking.
Transactions report
Found under Balance → Transactions.
Contains all balance movements on your CoinGate ledger, including:
- Credits and debits
- Fees and conversions
- Related order IDs and notes
Ideal for accounting and internal bookkeeping.
Account statements and invoices
Account statements
Found under Balance → Statements.
These are monthly summaries of all activity on your account — deposits, withdrawals, transactions, and balances.
Statements become available on the first day of the following month and can be downloaded per month or as a “current statement.”
Service invoices
Found under Account settings → Invoices.
These are monthly invoices for CoinGate service fees (for example, transaction fees or settlement fees).
Invoices are generated on the 15th day of each month for the previous month.