Verification
- What documentation is needed for a cryptocurrency-only company without a traditional bank account?
- What documents should be provided instead of tax declaration and bank statements for a recently incorporated company?
- What documents do I need to verify my business account?
- How long does the merchant verification process take?
- Are there any exceptions to providing documents?
- Why is it necessary for merchants to provide a tax declaration and bank statement?
Balance and withdrawals
- How to Withdraw Funds from Your CoinGate Account
- How to Create and Send a Crypto Invoice Instantly via CoinGate?
- How to Use the Send Option on CoinGate?
- How to Convert Funds on CoinGate?
- How Can I Deposit Funds to My CoinGate Account?
- How can I cancel a withdrawal?
Merchant invoices
- Is it possible to complete an order after it has been canceled or expired?
- How to change the displayed business name on merchant invoice?
- How to Issue a Refund for a Paid and Confirmed Order?
- How can I customize my invoice?
- How can I change the language of an invoice?
- How can my customers make payments with cryptocurrencies?
Payment Tools and Development
- How to make the callback URL secure
- How to Manage Currency Settings in Your CoinGate Business Dashboard?
- Do you provide shopping cart plugins?
- Payments are not working properly. What might be the issue?
- What currencies can I get paid in (for my sales)?
- What currencies can I price my merchandise in?
Payments
Account assistance
- Can I use CoinGate to accept donations?
- How do I edit my business information?
- I am working as a freelancer. Is it possible for me to verify my business account?
- I want to accept cryptocurrencies on my website. Where do I start?
- Do you protect the Merchant from double-spending risk?
- What are default order limits and API request limits?