General
- Why does CoinGate charge a fee for outgoing transactions?
- Is CoinGate registered as a money transmitter or an electronic money institution?
- Where does CoinGate get its exchange rates?
- What fees do I have to pay when I use CoinGate services?
- Do you support alternative payments like altcoins, credit cards, or PayPal?
- Which countries are not supported by CoinGate?
Advice and Troubleshooting
Account assistance
- How do I participate in an affiliate program?
- What is the abandoned account and abandoned account fee?
- How can I change the language of my dashboard?
- What should I know about different business and personal account options?
- How can I change the email address associated with my CoinGate account?
- How can I close my account?
Security
- Do you collect my customers’ information?
- How can I make my account more secure?
- How is my account information protected?
- How can I change my account password?
- How to disable two factor authentication (2FA)?
- How to keep my account safe?