Merchants have the flexibility to choose the settings that fit their business needs for automatically marking an invoice as paid. They are provided with two "mark as paid" options for each merchant tool, including API, button, and POS. These settings are updated hourly and are as follows:
- Option 1 - Merchants can select the number of days (0-99) or hours that they want to wait until an order is marked as paid for expired or cancelled orders. The default setting is 5 days from the date the order was created.
- Option 2 - Merchants can select the number of days (0-99) or hours that they want to wait until an order is marked as paid when a shopper has already submitted a refund request for the invoice. The default setting is 3 days from the date the refund request was made.
Merchants can access the option to configure order processing settings through their merchant dashboard under the preferred merchant tools settings.