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  1. CoinGate
  2. Accept Crypto Payments

Accept Crypto Payments

Invoices (billing), merchant refunds, and order statuses for managing payments from the merchant side.

Common payment issues and solutions

  • I sent the payment but the order has not updated. What should I do?
  • I paid with the wrong cryptocurrency. What now?
  • Payments are not working properly. What might be the issue?
  • My shoppers keep underpaying small amounts. What can I do?

Processing merchant refunds

  • How to Issue a Refund for a Paid and Confirmed Order?

Understanding order and payment statuses

  • What are payment channels and how do they work?
  • My customer's order was suspended. What should I do?
  • Can an order be completed after it was cancelled or expired?
  • Why does a checkout page expire after 20 minutes?
  • How can my customers make payments with cryptocurrencies?

Creating and managing invoices

  • What is Billing and when should I use it?
  • How to Create and Send a Crypto Invoice Instantly via CoinGate?
  • How to change the business name shown at checkout
  • How to manage currency settings in your dashboard
  • What currencies can I get paid in (for my sales)?
  • What currencies can I price my merchandise in?
  • See all 7 articles
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getting started, payments, payouts