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  1. CoinGate
  2. Accept Crypto Payments
  3. Common payment issues and solutions

Common payment issues and solutions

Wrong currency or network, payments that do not update, underpayments and other payment problems.
  • I sent the payment but the order has not updated. What should I do?
  • I paid with the wrong cryptocurrency. What now?
  • Payments are not working properly. What might be the issue?
  • My shoppers keep underpaying small amounts. What can I do?
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