You can change your password yourself from your account settings.
Changing your password
- Log in to your CoinGate account.
- Go to Account → User Settings in the left-hand menu.
- Open the Change Password tab.
- Enter your current password, then the new one, and save.
If you do not remember your current password
Use the password reset link on the login page. A reset email will be sent to your registered address — if it does not arrive, check your spam folder first.
Good practice
Use a password you do not use anywhere else, and keep two-factor authentication enabled. If you suspect someone else has had access to your account, change the password and contact our support team so we can check recent activity.