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  1. CoinGate
  2. Compliance & Security

Compliance & Security

AML/KYC requirements, supported and restricted countries, CoinGate licenses and policies, account security, 2FA, and login or access recovery.

CoinGate policies and legal information

  • Wallet Ownership Verification – Deposits & Withdrawals
  • Do you collect my customers’ information?
  • What fees do I have to pay when I use CoinGate services?
  • What is the abandoned account and abandoned account fee?
  • How can I close my account?
  • What happens with the sensitive data provided during verification?

Account security, 2FA, and access recovery

  • 4-Eye approval for payouts
  • How can I make my account more secure?
  • How is my account information protected?
  • How can I change my account password?
  • How to disable two factor authentication (2FA)?
  • How can I reset my password?
  • See all 8 articles

AML/KYC requirements and supported countries

  • Is CoinGate registered as a money transmitter or an electronic money institution?
  • Which countries are not supported by CoinGate?
  • Why is my country not supported?
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