Protecting your CoinGate account is essential to keep your business data and funds safe.
Here are a few key steps you can take to strengthen your account security.
Sign-in verification: As part of our security improvements, every sign-in to CoinGate now requires an extra verification step. If you have 2FA enabled, enter the code from your authentication app. If you do not use 2FA, we will send a one-time code (OTP) to your registered email address – enter it to complete the sign-in. The email code has 6 digits, is valid for 10 minutes and can be used once. You can tick “Remember this device” to skip the code on that device for 30 days. After 5 incorrect codes, your account is locked for your protection and we send you an email to unlock it.
1. Enable two-factor authentication (2FA)
Activate 2FA to add an extra layer of protection to your login and important actions.
Go to Settings → Security → Two-Factor Authentication and follow the setup steps.
2. Use a strong, unique password
Choose a long, complex password that includes numbers, symbols, and both uppercase and lowercase letters.
Avoid reusing passwords from other services.
💡 Tip: Consider using a password manager to store and generate secure passwords safely.
3. Keep your email account secure
Your email is the gateway to your CoinGate account.
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Use 2FA on your email account as well.
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Never share your login credentials.
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Be cautious of phishing emails pretending to be CoinGate — we will never ask for your password.
4. Review user access and permissions
If you manage a business account with multiple users, regularly review who has access and what roles they have.
Remove inactive users and limit access only to what’s necessary.
5. Verify website and links before logging in
Always log in through the official website: https://coingate.com or https://accounts.coingate.com.
Avoid clicking suspicious links or attachments — especially from unknown senders.
6. Keep devices and browsers updated
Install software updates regularly, including browser security patches, to protect against vulnerabilities.
🔒 Security reminder:
If you believe your account has been compromised, contact support@coingate.com immediately.