CoinGate only collects customer information that is necessary to process cryptocurrency payments and comply with legal requirements.
When a customer pays through CoinGate, we may collect limited transaction-related data such as:
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Payment amount, currency, and order details.
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Wallet address or transaction hash.
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Technical information (e.g. IP address, browser type, and device data).
We do not collect personal data directly from your customers beyond what’s required to complete the transaction, prevent fraud, or meet anti-money-laundering (AML) and compliance obligations.
How this information is used
Customer data is used only to:
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Process and confirm payments.
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Detect and prevent fraudulent or suspicious activity.
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Fulfill legal and regulatory obligations.
We never sell or share customer information for marketing or unrelated purposes.
Data protection and privacy
CoinGate processes all data according to the EU General Data Protection Regulation (GDPR) and our Privacy Policy.
All information is handled securely and stored only as long as required by law.