CoinGate

Why is my country not supported?Do you support alternative payments like altcoins, credit cards, or PayPal? How much does it cost to accept cryptocurrency payments with CoinGate? Which countries are not supported by CoinGate?What does CoinGate do?4 more questions

Bitcoin

Which Bitcoin wallet do you recommend?How can my customers make payments with cryptocurrencies?How can my customers get cryptocurrencies?What benefits does accepting cryptocurrencies payments give me? What is Bitcoin? 1 more question

For Customers of Merchants

How can I receive a refund for a fully paid order?How do I pay a CoinGate invoice? Can I pay with anything else than cryptocurrencies?My invoice shows "Confirming" and seems to be stuck.When will my order be shipped/delivered?I paid an invoice but it expired. What should I do?2 more questions

Merchant Service

Why can't I send transactions to CoinGate invoice from an exchange?I sent the transaction, but it is not shown on the invoice. What should I do?My shoppers continuously underpay small amounts. Can I do something about it? How can I create CoinGate API credentials?How can I withdraw funds that I collected with CoinGate payment solution?21 more questions

Trader Service

What fees do I have to pay when I buy bitcoins and other cryptocurrencies on CoinGate?What are the minimum and maximum amount of bitcoins and other cryptocurrencies I can sell on CoinGate?What fees do I have to pay when I sell bitcoins and other cryptocurrencies on CoinGate?What are the minimum and maximum amount of euros I can spend to buy bitcoins and other cryptocurrencies on CoinGate?I wanted to buy cryptocurrencies, but while my bank transfer reached CoinGate the price of cryptocurrencies changed and I don't want to buy them anymore. What should I do?3 more questions

Mobile Payments

I paid 20 EUR but received only 10 EUR worth of cryptocurrencies. Why?How long do I have to wait for my cryptocurrency payout after a successful phone payment?What are the limits for mobile and landline payments?How to buy Bitcoin with mobile credit or landline phone?How do I cancel a mobile order?1 more question

Account Assistance

How do I verify my account?How do I set up 2-factor authentication (2FA) on my account?How can I close my account?I have lost my 2FA device, what should I do?How can I change the email address associated with my CoinGate account?6 more questions