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  1. CoinGate
  2. Paying via CoinGate (Shoppers)
  3. Payment Under Review

Payment Under Review

What it means when a payment is under review, how long it takes and what happens next.
  • What happens to the suspended funds if I don’t request a refund?
  • Live ID does not accept my ID document. What now?
  • What happens if I don’t complete the “Claim Refund” form?
  • Why do I need to provide personal information to get a refund?
  • Can I get a refund if my payment was suspended?
  • Why was my order suspended?
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